Privacy Policy
Last updated: September 2, 2026
PaperLei operates this website and online store at paperleipackaging.com. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, contact us, request a quote, place an order, or otherwise interact with PaperLei.
Information We Collect
- Contact details, such as your name, company name, email address, phone number, billing address and shipping address.
- Order and quote details, such as product type, paper format, size, quantity, artwork files, logo files, print requirements, delivery destination and order history.
- Payment and transaction information processed through Shopify and our payment providers.
- Account information, if you create or use a customer account.
- Communications with us, including messages sent through forms, email, chat or customer support channels.
- Technical and usage information, such as IP address, browser type, device information, pages viewed and interactions with our website.
How We Use Information
We use personal information to respond to quote requests, prepare artwork guidance, process orders, arrange shipping, provide support, improve our website, prevent fraud, comply with legal obligations and communicate with you about PaperLei products and services.
Custom Artwork and Business Information
When you send logos, artwork, brand references or packaging specifications to PaperLei, we use that information to review your project, prepare proofs, produce your order, provide support and maintain order records. We do not claim ownership of your brand artwork simply because you submit it to us.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the store, support checkout, remember preferences, analyze website performance, prevent fraud and improve marketing relevance. You can manage cookies through your browser settings.
How We Share Information
We may share personal information with trusted providers who help us operate the business, including Shopify, payment processors, shipping carriers, fulfillment partners, analytics providers, email platforms, customer support tools and professional advisors. We may also disclose information when required by law, to protect our rights, or to prevent fraud or abuse.
Shopify
Our store is powered by Shopify. Information submitted through our website may be processed by Shopify to provide ecommerce, checkout, payment, fraud prevention and related services. Shopify's privacy information is available at https://www.shopify.com/legal/privacy.
International Transfers
Because PaperLei may work with service providers, production partners and ecommerce systems in different countries, your information may be transferred, stored or processed outside your country of residence.
Data Retention
We keep personal information only for as long as reasonably necessary for order fulfillment, customer service, legal compliance, accounting, fraud prevention and business recordkeeping.
Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, restrict or receive a copy of personal information we hold about you. You may also have the right to object to certain processing or opt out of marketing communications. These rights may be subject to legal exceptions.
Security
We use reasonable administrative, technical and organizational measures to protect personal information. No website, transmission method or storage system can be guaranteed to be completely secure.
Children
Our website and products are intended for business and adult customers. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact PaperLei at hello@paperleipackaging.com.